Cookie Policy (EU)

Last updated: April 15, 2026.

This policy applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

1. Introduction

Our website, cuentosia.ai (hereinafter, "the website"), uses cookies and related technologies (for convenience, all technologies are called "cookies"). Cookies are also placed by third parties we collaborate with.

2. What are cookies?

A cookie is a small file that is sent along with the pages of this website and that the browser stores on your computer's hard drive or other device. The stored information can be returned to our servers or third-party servers during a subsequent visit.

3. What are scripts?

A script is a piece of code used to make our website work correctly and interactively. This code runs on our server or on your device.

4. What is a web beacon?

A web beacon (or pixel tag) is a small and invisible piece of text or image used to monitor traffic on a website. Various data about the user is stored through these web beacons.

5. Cookies

5.1 Technical or functional cookies

They ensure that certain parts of the website work correctly and that your preferences are remembered. We can place these cookies without your consent because they make basic site functionality possible (e.g., keeping items in the cart or remembering the selected language).

5.2 Statistics cookies

They help us optimize the site experience for users. They collect information anonymously about website usage. We ask for your permission before placing statistics cookies.

5.3 Marketing/tracking cookies

They are used to create user profiles and show personalized advertising or track across multiple websites for similar marketing purposes.

5.4 Social networks

We have included content from WhatsApp and Instagram to promote or share our website content. This content incorporates code from these platforms that may place cookies and process information for personalization purposes. Review each social network's privacy policy to see how they handle your data. WhatsApp and Instagram are located in the United States.

6. Cookies used

Google Tag Manager / Google Ads

Purpose: conversions and marketing tracking. Used to measure the effectiveness of our advertising campaigns and track conversions.

Type: Marketing/tracking (requires consent)

Google Analytics

Purpose: usage statistics. We collect browsing and behavior data to improve user experience.

Type: Statistics/analytics (requires consent)

Supabase

Purpose: functional. We use Supabase for user authentication, data storage and file management. Session cookies are necessary for platform operation.

Type: Functional/technical (always active)

Stripe

Purpose: functional. We use Stripe for secure payment processing. Cookies are necessary to maintain the session during the payment process.

Type: Functional/technical (always active)

YouTube

Purpose: embedded content. We use YouTube videos embedded on our website. YouTube may place cookies to personalize the viewing experience.

Type: Third-party content (requires consent)

Next.js (Technical cookies)

Purpose: functional. Technical cookies necessary for basic website operation, such as maintaining user session and remembering preferences.

Type: Technical/functional (always active)

7. Consent

When you first visit our website, a pop-up window appears explaining the use of cookies. If you click "Accept", you accept that we use cookies as described there and in this policy. You can disable the use of cookies through your browser, but our website may not work correctly.

7.1 Manage your consent settings

  • Functional: always active.
  • Statistics: active only after your consent.
  • Marketing: active only after your consent.

8. Activation, deactivation and deletion of cookies

You can use your browser to delete cookies automatically or manually, prevent certain cookies from being placed or receive a notice each time a cookie wants to be installed. Check your browser's help section for specific instructions. If you disable all cookies, our website may not work correctly. When you delete cookies, they will be placed again after your consent on a new visit.

9. Your rights regarding personal data

You have the right to know why your personal data is needed, what will happen to it and how long it will be retained. You also have the following rights:

  • Access to the personal data we know.
  • Rectification, updating or deletion of your data at any time.
  • Revocation of consent for data processing.
  • Portability of your personal data to another data controller.
  • Objection to processing of your data, unless there are compelling legitimate reasons.

If you have any complaint about how we manage your data, let us know. You also have the right to file a complaint with the competent data protection authority.

10. Contact information

For questions and/or comments about this cookie policy and privacy statement, you can write to us at hola@cuentosia.ai.